Bespoke Business Databases, CRM & ERP

Innotec build business databases and customer management systems to help streamline your business. Our aim is to help you optimise processes to manage relationships within your business and align with your key business goals and objectives.

We can customise and automate a variety of your processes to help streamline your business and fully integrate your customer management system with your business such as document generation, emails, invoices, payments reminders etc.

Despite being a major sales and customer service management tool, business software also helps streamline and empower every department within your business. Ultimately, it helps manage relationships between your employees, existing customers and potential customers. It utilises several Customer Relationship Management (CRM) attributes such as customer lifecycle and workflow management, reporting and statistics generation, user roles and permissions settings as well as tracking and optimising all stages of the business management processes.

Our business process optimisation helps improve operational efficiency, reduce human error whilst reducing costs and provides you with actionable customer insights. It helps identify hidden business opportunities and increases customer engagement and loyalty.

We help to completely transform the way your business operates by positively impacting on how you interact with your customers by harnessing the newest technology and building solutions that help streamline your business processes. We find custom solutions to everyday issues you or your employees experience.

Challenges we solve with our customer management solutions

  • Scalability
  • Integrates with key systems and applications
  • Variety of roles and responsibilities
  • Available on multiple devices and platforms
  • Full reporting & Customisable dashboards
  • Improves time management
  • Improves consistency
  • Helps with lead nurturing
  • Integrates with marketing
  • 24/7 access and availability
  • Extendable
  • Improves accessibility
  • Significant cost savings
  • Data Management
  • Loyalty Management
  • Marketing automation

We can also extend your current CRM or business management process by unifying systems and creating integrations or applications that work across different software, helping them to work uniformly as one.

Custom business management process can be harnessed and utilised by any type business. No mater how big or small your business, you can benefit from customer management software or CRM solutions by providing actionable insights on your customers.

Our processes and data solutions are all compliant under current UK data legislation and are fully compliant with current GDPR legislation.

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Get in touch today to discuss how we can help you